Back to Work
Multi-Platform Order Integration
Bidirectional integration with Uber Eats, DoorDash, and Grubhub with real-time inventory sync, processing 5,000+ orders daily.
Client:Food Service Company (US)
Year:2021
Impact:5,000+ orders/day automated
Challenge
A food service client was manually managing orders across multiple delivery platforms — Uber Eats, DoorDash, and Grubhub — with frequent inventory discrepancies. Menu updates required manual changes on each platform, and order volume had outgrown what the team could handle manually.
Solution
Developed a bidirectional data transformation layer that synchronized orders and inventory across all three delivery platforms and the client's POS system:
- Unified order pipeline — All incoming orders from Uber Eats, DoorDash, and Grubhub routed through a single processing pipeline
- Real-time inventory sync — Stock levels updated across all platforms when an order is placed on any one of them
- Menu management — Centralized menu updates that propagate to all connected platforms
- Legacy system integration — Built on top of the existing Laravel/PHP codebase and Microsoft SQL Server databases running on CentOS bare-metal servers
Impact
- 5,000+ orders/day processed automatically across all platforms
- 95% fewer discrepancies — Order and inventory mismatches virtually eliminated
- Centralized menu management — Updates propagate to all platforms from a single interface
- Deployment modernization — Implemented GitLab CI/CD pipelines reducing deployment time from 2 hours to 15 minutes